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Delivery to selected destinations. See Shipping & Returns for where we currently ship.. Feminine Care & Feminine Wear. From a Woman, for Women. Created for Women, Inspired by Women

Pam Velour

Legal

Privacy Policy

This policy explains how Pamvel Global Ltd ("we", "us"), which operates the Pam Velour website, collects and uses personal information. Registered address and company details: [To be confirmed by Pamvel Global Ltd]

Information we collect

  • Orders: name, email address, phone number, delivery and billing addresses, items ordered and order history.
  • Accounts: if you create an account, your name, email address and a securely hashed password.
  • Payments: payments are processed by Paystack. We receive confirmation of payment status and limited transaction details (such as payment channel). We never receive or store your full card number or security code.
  • Enquiries: information you submit through our contact and partnership forms.
  • Newsletter: your email address and a record of your consent, if you choose to subscribe.
  • Technical data: essential cookies needed to keep you signed in and to remember your shopping bag. IP addresses are used in a hashed form to protect our forms from abuse.

How we use it

To process and deliver orders, provide customer service, operate your account, respond to enquiries, send marketing emails only where you have consented, protect our website from fraud and abuse, and meet legal obligations.

Service providers

We share information only with providers who help us operate the store: payment processing (Paystack), hosting (Vercel), database and file storage (Supabase), email delivery (Resend) and our delivery partners. [To be confirmed by Pamvel Global Ltd]

Retention

We keep order records for as long as required for accounting and legal purposes. [To be confirmed by Pamvel Global Ltd] You can ask us to delete your account; order records we are legally required to keep will be retained.

Your rights

Depending on where you live (for example under the Nigeria Data Protection Act 2023 or the UK/EU GDPR), you may have the right to access, correct or delete your information, object to processing, or withdraw consent. You can unsubscribe from marketing at any time using the link in every email. To make a request, contact us using the details on our Contact page.

Cookies

We use only essential cookies (session and shopping bag). We do not use advertising cookies.

Changes

We will update this page if our practices change. Last updated: [To be confirmed by Pamvel Global Ltd]